EMERGENCY REPAIR SERVICES
Emergency Furnace, Heat Pump and Air Conditioner Repair
CALL - 317-238-3961Have you ever turned your thermostat to “heat” mode and nothing happens? How about coming home to a house that is ten degrees colder than it should be? At some point, most homeowners will find themselves in need of a furnace, heat pump or heating system repair. There might be an initial panic but then you remember that you have a heating company that you can trust!
What can you expect if you are in need of a repair?
- Our emergency service phone is answered 24 hours a day, 365 days a year! A member of our friendly staff will answer your call
- If service is needed outside regular business hours, our answering service will take your call. By asking a few questions, they can determine whether you want immediate service, at which time our on-call technician will be notified, or would like our office to contact you the next business day.
- Our on call technician will call you to schedule the emergency appointment.
- Upon arrival, our technician will introduce himself and either take his shoes off or wear shoe covers to protect your flooring. He may ask you a few questions about the issue and then move forward with diagnosing the problem with the furnace.
- The technician will discuss the issue, repair options and repair costs. We do not move forward with repairs until we have approval to do so.
- If a part has to be ordered from the manufacturer of the furnace and/or a return trip is needed, we will discuss availability and scheduling at that time.